Job Description: Deliver office supplies on assigned route to Staples Advantage customer accounts while meeting internal schedule and quality standards. Provide customer service to customers by assisting with problem resolution and accepting product returns as required. Mobile POD experience would be an asset, but not required. Job Responsibilities: Update manifest with reason codes. Maintain cleanliness of vehicle and report any maintenance problems to supervisor. Gather appropriate paperwork for deliveries. Address and resolve customer problems as appropriate. Inform supervisor of outstanding issues. Accept returns from customer, completing appropriate paperwork and return to warehouse. Place product in return area with appropriate documentation. Organize and load product for delivery utilizing the manifest assuring the most efficient delivery route and schedule. Delivering product as per customer requirements (i.e. 2nd Floor, Receiving or Reception etc) obtaining signatures and completing all required paperwork. Job Requirements: Qualification & Experience: Ability to work without supervision; organize and manage time Must be a team player Excellent customer service skills and dealing with customers face-to-face Must be a team player and able to work well with minimum supervision Must have a valid driver’s license (no “major moving violations” as described in the employment application supplement and in accordance with applicable state law) Passing a background and/or drug screen may be required Good verbal and written communication skills required. Interpersonal skills a plus Ability to lift, push or pull items weighing 70 pounds on occasion up to 100 pounds, navigate and read a map Ability to work in a warehouse environment in all types of weather Must have a good driving record Must be at least 21 years of age Ability to use mobile Proof of Delivery (POD) devices Ability to drive throughout assigned route in all kinds of weather and road conditions safely Must be able to obtain a DOT medical card Basic English language skills (both verbal and written communications) Knowledge of safe work practices 1 - 3 years in a service-oriented position Demonstrated analytical and problem solving skills High School Diploma or GED required Ability to work safely within tight time constraints in a fast paced environment Minimum 1-year of truck driving experience of a 16 ft. or longer straight truck Job Details: Company: Staples Vacancy Type: Full Time Job Location: Hartford, Connecticut, United States Application Deadline: N/A Apply Here 247jobseeker.com
