Sunday , July 12 2020

Jobs In Sears – Project Coordinator

Website Sears

Job Description:

This position is responsible for the control and management of the installation process for a specific product or an assigned set of products within the district. These responsibilities include scheduling, quality/customer satisfaction, customer service, materials management and the management of the independent contractor workforce. This position has the authority to identify, recruit, select and bring under contract independent contractors. The position is accountable for the inspection of the work of all new sub-contractors to ensure that the quality and consistency of workmanship. In addition, this position is the primary liaison between the customer and the company concerning installation, contract and service issues, and has the discretion to settle customer issues.

Job Responsibilities:

  • Assist the sales department in training new Project Consultants in regards to product knowledge and installation procedures
  • Ensure proper permits and licenses for all jobs have been obtained and are continually maintained.
  • Maintain QED standards in district location.
  • Enforce proper procedures of certification program.
  • Support the installation process through effective materials management: a. Order materials and product required for each job to enable the work to be performed. b. Assess inventory needs and maintain efficient levels of inventory for the product/products assigned. c. Manage warehouse worker (and/or temporary workers if a full-time warehouse worker is not assigned). d. Resolve vendor issues. e. Perform warehouse duties in emergency situations only.
  • Support the installation process by supervising all jobs in progress from start to finish: a. Scheduling jobs with the customer. b. Selecting and assigning the most qualified sub-contractor for the job. c. Scheduling the sub-contractor. d. Identify any special requirements in the job and communicate to the sub-contractor. e. Responsibility to review the job contract as sold to determine what services can and cannot be done.
  • Complete Backlog Update.
  • Support the installation process by controlling the communications with the customer on job and service issues. a. Resolve customer service disputes on work in progress and completed jobs according to company’s service policy. b. Complete In-progress calls. c. Conduct customer post calls. d. Settle customer issues based on individual discretion up to the settlement authority level.
  • Support the installation process by recruiting and training sub-contractors: a. Develop and implement recruitment strategies in conjunction with the HR Department. b.
  • Develop the criteria used to select sub-contractors. c. Interview, select, and bring under contract all sub-contractors. d. Develop and implement orientation and training for sub-contractors on Sears’ products and installation processes. e. Inspect and monitor work of sub-contractors to ensure that the quality and workmanship meets standards.
  • Ensure that all required documentation is completed for each completed job: a. Verify and approve for payment all contractor labor bills. b. Verify that all completion forms are returned with customer’s signature. c. Verify job completion costs
  • Ensure that all sub-contractors carry the required insurance coverage, and ensure that the coverage remains current (non-expired).

Job Requirements:

Qualification & Experience:

  • As required by state contractor licensing law, it may be required as a condition of employment for an incumbent in this role to hold a specific license related to the nature of installation / construction work performed by this business and the knowledge awareness required in this role.
  • Two (2) to Five (5) years on-the-job experience in the construction business (management experience preferred).
  • High School Diploma
  • Must possess valid driver’s license and vehicle insurance

Job Details:

Company: Sears

Vacancy Type:  Full Time

Job Location: Las Vegas, Nevada, United States

Application Deadline: N/A

Apply Here

247jobseeker.com