Job Description: American Airlines is seeking Part Time Customer Service Agents at the Kansas City International Airport. Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Job Responsibilities: Provides for safe travel. Responds and assists during security and emergency situations. Provides assistance with passenger check-in and cargo acceptance. Depending on airport location this position may work in various weather conditions. Meets and dispatches aircraft within established times. Uses organizational skills to perform multiple tasks within a limited time period. Promotes and sells air travel to the traveling public or freight forwarders. Due to flight operations Customer Service Agents work shifts that include irregular and/or extended hours, weekends and holidays. Is self-motivated and requires minimal supervision. May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers. Interprets government rules and requirements for domestic and international travel or cargo shipments. May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions. Protects company property and revenue. Follows internal/external policies and procedures. Provides assistance to distressed passengers and customers. Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks. Job Requirements: Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Must be authorized to work in the U.S. Applicable valid driver’s license as required by local authorities Bilingual language skills required in some locations Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Working knowledge of Sabre or any other Passenger Service System Working in a fast pace environment Qualification & Experience: High school diploma or GED or international equivalent Previous face to face Customer Service experience Job Details: Company: American Airlines Vacancy Type: Part Time Job Location: Kansas City, Missouri, US Application Deadline: N/A Apply Here 247jobseeker.com
